🛍️ Refund & Exchange Policy

At DentixUAE, your satisfaction is our priority. We accept returns and exchanges under the conditions outlined below:

📦 Accepted Return Conditions

We accept returns for:

• Defective products

• Non-defective products (if unused or slightly used)

🔁 Exchange Policy

Yes, we accept exchanges. If you wish to exchange your item for another (e.g., different color or model), please contact our support team within the return window.

🗓️ Return & Exchange Window

• You may request a return or exchange within 7 days of receiving the product.

• Items must be in new or slightly used condition.

📍 Return Method

• Returns must be made by dropping the item off at our designated drop-off location.

• Shipping or delivery details will be provided upon return request.

💸 Fees

• No restocking fees apply.

• Return and exchange processing is free of charge.

💰 Refund Processing Time

• Refunds will be processed within 3 business days after we receive and inspect the returned item.

• The refund will be issued to your original method of payment.

📞 Need Help?

If you have any questions about our refund or exchange process, please contact us.